Job @ Niva Bupa

Job Summary

The job holder is a key member of a team responsible for managing the NIVA Bupa regional Sales through the Bancassurance partner. The job holder will work closely with the partner channel, particularly branch managers of the Banca partners, Customer Service and across the business to ensure the timely delivery of high value, high quality services to Banca beneficiaries.

Key Responsibilities
  • Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases.
  • Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs
  • Support bank’s sales force in terms of various activities like o Joint sales calls to generate leads o Update branch manager on accurate records of referrals received from all constituents of the branch o Adhere to the TATs on first customer contact & follow ups from the date the lead is being registered o Service branch customers for any query
  • Regular product training / refresher to the sales force of the branch
  • Ensure activation of bank’s sales force on a weekly, fortnightly, and monthly basis
  • Drive productivity by right advising of health insurance solutions
  • Measure penetration across relationship manager, client base / branch base
  • Update MBHI lead management system
  • Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition
  • Create mindshare across branch leadership team
  • Drive effectively the Reward and recognition programs launched for the bank staff.
  • Tenure: Full-time role (2023 Batch)
  • Eligibility: MBA with 60% marks in 10th & 12th and 55% in UG & PG

Testimonial

 

About Niva Bupa

Niva Bupa Health Insurance Company Ltd. (Niva Bupa) is a joint venture between True North, a leading Indian private equity firm, and the UK based healthcare services expert, Bupa.

Our vision is, “To become India's most admired Health Insurance Company”. To make this vision a reality, we have brought together the vast and varied experience of Bupa, global experts in health insurance and the insights and understanding of the Indian healthcare market and transformational business capability of True North.

While Bupa has six decades of experience in the healthcare industry and a 29 million customer-base in over 190 countries; True North is a leading Indian private equity firm, with a focus on investing in and transforming mid-sized profitable businesses into world-class industry leaders. In the last 20 years, True North has invested in more than 50 Indian business, and has successfully guided these companies in making the transition into well-established and large businesses that are valuable, enduring and socially responsible.

At Niva Bupa, our mission is to help our customers live healthier and more successful lives by providing expertise as their healthcare partners. For us, health insurance is not just an annual transaction. Rather, it is about building a long-term relationship with our customers.



Vision

To be most admired Health insurance company in india

Mission

To be most admired Health insurance company in india

Key Highlights

  • Focus on B2C segment from inceptio
  • Customer service is a key focus area – 78% of customers rate their claims experience as very good or excellent
  • Investments in direct channels to support the “pull” model; Premium infrastructure (office locations and size) in line with overall positioning
  • Launched first to industry innovations – Highest Sum Insured options, No claim based loading, Guaranteed renewability
  • Consistently delivering on our promise of 30 minutes cashless claims processing

Niva Bupa CARES @ Employees

Recent Award & Recognitions